Survey Module
Implement continuous improvement in your business by obtaining feedback from customers through surveys that assess customer satisfaction and allow you to understand their purchasing behavior.
How does it work?
The survey module allows you to develop unlimited, customized forms to conduct questionnaires to gather valuable information. Surveys can provide insights ranging from satisfaction with products or services received to customer service performance.
Benefits of the module:
Functionalities
What is included in a Loyalty Plan License?
Lealto offers a series of benefits for our customers that make our service comprehensive and differentiate us from all our competitors.
Features
Incentives
Provide personalized incentives for user participation in generated questionnaires effectively increasing the number of complete responses.
Survey segmentation
Use the segmentation tool to target a user who recently transacted or to target your entire database.
Personalization
+ 12 types of questionnaires with which you can customize each of your questions, generating greater interaction as a user experience.
Reports
Download the responses obtained from the questionnaires you issued. The system also allows you to obtain this information in segments to understand the responses generated over a specific period of time.
Survey analysis
Review and download results from the administrative dashboard. This feature allows you to review the response percentages obtained in detail.
Contact Us
Pozos of Santa Ana, Costa Rica.
info@lealto.com