PRIVACY NOTICE

In accordance with the Federal Law on the Protection of Personal Data Held by Private Parties (the “Law”), COLEGIO MULTIDISCIPLINARIO PARA LA ENSEÑANZA DE COMPETENCIAS PROFESIONALES , domiciled in BENITO JUAREZ , recognizes that the privacy and security of your Personal Data and Sensitive Personal Data or those of your representative, as applicable, which will have the meaning attributed to them in article 3 of the Law, constitute rights of utmost importance to you or to your representative, as applicable, for which reason COLEGIO MULTIDISCIPLINARIO PARA LA ENSEÑANZA DE COMPETENCIAS PROFESIONALES is obliged to protect them under the highest levels of legal, technological and administrative security, committing itself at all times not to sell, share or disclose them to third parties for illegal purposes or contrary to the purpose for which they are provided by their owner.

By virtue of the foregoing, this Privacy Notice extends to all information, including Personal Data and Sensitive Personal Data collected by COLEGIO MULTIDISCIPLINARIO PARA LA ENSEÑANZA DE COMPETENCIAS PROFESIONALES . its affiliated and subsidiary companies, as well as by third parties with whom COLEGIO MULTIDISCIPLINARIO PARA LA ENSEÑANZA DE COMPETENCIAS PROFESIONALES . enters into or will enter into any contractual relationship, such as is the case with COMPRENDER , in order to provide you or your representative, as applicable, with the personalized services in question. Consequently, we ask you to carefully read the Terms and Conditions contained in this document, signing your acceptance at the bottom of it, as well as your authorization for the processing and transfer of your data under the terms of this document:

Information Collected

For the purposes of providing the services requested from COMPRENDER , it must collect Personal Data and Sensitive Personal Data such as: name, date of birth, sex, address, landline telephone number, mobile telephone number, email address, nutritional, aesthetic, naturopathic, medical, cosmetic or vitamin treatments that you are currently undergoing and that could interfere with the diets and/or application of the beauty or aesthetic treatment requested from COMPRENDER , blood tests, thyroid profile and other health examinations, conditions or physical or health states that could interfere with the diets or the application of the beauty or aesthetic treatment requested from COMPRENDER . You undertake and are obliged to observe and comply with the principles of legality, consent, information, quality, purpose, loyalty, proportionality and responsibility in accordance with the Law.

Use of Personal Data and Sensitive Personal Data

The Personal Data and Sensitive Personal Data that you, personally or as a representative, as the case may be, provide to COMPRENDER , will be used as described below:

To identify you, locate you, communicate with you, be able to provide you with the requested beauty or aesthetic treatment services under the highest quality standards, protecting your well-being above all, offer you new COMPRENDER products and services , give you information on existing products and services, offer you promotions on products or services, send you general information newsletters of interest to health and beauty or so that you can comply with current legislation. The use of Personal Data and Sensitive Personal Data will be directly related to the relationship that you or your representative, as the case may be, have with COMPRENDER .

Transfer of Personal Data and Sensitive Personal Data

The Personal Data and Sensitive Personal Data provided by you are shared with COLEGIO MULTIDISCIPLINARIO PARA LA ENSEÑANZA DE COMPETENCIAS PROFESIONALES by virtue of the contractual relationship that binds them, with the sole purpose of fulfilling their purpose and being able to provide you with the required beauty and aesthetic products and services.

Revocation of Consent

At any time, you or your representative through you, as applicable, may revoke the consent you may grant to COMPRENDER for the processing and/or transfer of your Personal Data and Sensitive Personal Data or those of your representative, as applicable, so that if your request is admissible in accordance with the Law, we will stop using them.

ARCO Rights

We remind you that regarding the protection of Personal Data and Sensitive Personal Data, including financial or property data, you or your representative through you, where applicable, may exercise the so-called “ARCO” rights (Access, Rectification, Cancellation, Opposition).

Contact information

If you have any questions or wish to exercise any of your ARCO rights under the law, you may do so by phone or in writing to the following address:

  • Address: BENITO JUAREZ
  • Telephone: +52 1 55 5248 1267
  • Email: administracion@comprender.mx
  • Contact: Elizabeth Gutierrez

Modifications

Any modification to this Privacy Notice will be notified through the website: https://lealto.com/politica-de-privacidad-comprender/

Consent

I hereby certify that I have received and read in full this Privacy Notice of COMPRENDER , and therefore hereby express my agreement with the Terms and Conditions contained therein and expressly authorize the processing and transfer of my Personal Data and Sensitive Personal Data or those of my representative, as applicable, to the third parties indicated in the Privacy Notice for the purposes set forth therein.

PRIVACY AND DATA PROTECTION POLICY

COLEGIO MULTIDISCIPLINARIO PARA LA ENSEÑANZA DE COMPETENCIAS PROFESIONALES and called COMPRENDER informs you that in accordance with the Law on the Protection of the Person against the Use of Personal Data No. 8968 (hereinafter, the “LPD”) and its Regulations, of the existence of a Personal Data Base created by the Controller, and called “The Company’s Data Base”.

Personal data subject to processing

The Controller will collect the following personal data from the User through the App, on electronic messaging platforms, or on the Controller’s social media profiles:

  • Identification type (Not mandatory information)
  • Identification number (Not mandatory)
  • Name and Surname
  • Email
  • Password, phone number (Not mandatory)
  • Date of birth (Not mandatory)
  • Gender (Non-mandatory information) .

The App may also automatically collect certain information, such as IP addresses, the name of the Internet service provider, the device’s operating system, telephone number, the user’s location using geolocation systems, as well as statistical data on the user’s activity in the App.

The User agrees that the information provided during the registration process or at any time thereafter must be up-to-date and accurate. If the Controller deems it necessary, it may request all types of additional documentation and personal information from the User, which it will request via email, chat, or phone call. If the User does not submit the required documentation and/or information within seventy-two hours of submitting the request, the Controller may suspend access to the platform.

 

PURPOSE OF DATA COLLECTION

The data that the Registered User provides to COMPRENDER is collected for informational, contact, research, and commercial prospecting purposes. This information will be treated with the confidentiality, security, and confidentiality stipulated by current legislation.

DEFINITIONS

  • App: UNDERSTAND .
  • User: You by simply downloading and using the App.
  • Registered User: You once you have completed any of the App registration forms.
  • Database: Set of personal data of Registered Users duly organized and used for the purposes that COMPRENDER informs you about in this “Privacy and Data Protection Policy”

OF THE IDENTITY OF THE REGISTERED USER, TRUTHFULNESS AND ACCURACY OF THE INFORMATION PROVIDED CONDITIONS

Promotions and benefits are subject to change without prior notice. All discounts and wallet balances may only be redeemed for services, excluding creams, food, or other products sold in branches unless otherwise indicated.

ACCEPTANCE OF THIS POLICY

The User agrees to this Policy by checking the box next to “I have read and accept the privacy and data protection policy,” found on the data collection forms. This is an essential requirement to complete the process and become a Registered User. Therefore, we ask the User to read this Policy carefully before checking the aforementioned box.

ACCEPTANCE OF THIS POLICY

The Registered User declares that they are who they claim to be and that they understand the legal consequences of impersonating another person, as well as that the information they enter into the COMPRENDER App is accurate, and that they assume the obligation to comply with the necessary information updates to keep it clear and accurate at all times. In the event of failing to comply with this obligation to update, the Registered User exempts COMPRENDER from any legal consequences regarding these elements of authenticity and accuracy corresponding to the principle of information quality established in national legislation.

Furthermore, if COMPRENDER determines that you have entered information in a manner contrary to the provisions set forth in the preceding paragraph, it will immediately terminate any rights you may have obtained with respect to the App and terminate its relationship with you immediately. All of the foregoing is without prejudice to the possibility of pursuing any legal action necessary to protect the rights of COMPRENDER or any third parties who have suffered harm as a result of your violation.

FROM THE COLLECTION OF OTHER INFORMATION IN THE APP

In addition to the information you provide to us when registering as a Registered User, COMPRENDER may provide other types of information through surveys, interviews, or questionnaires sent to the Registered User. You are also advised that COMPRENDER uses automated traffic analysis systems for Registered Users that collect information about your experience using our App. This is done in order to provide a secure service to the Registered User; without prejudice to the foregoing, the Registered User is guaranteed that the information selected as set forth in this paragraph is absolutely private and that for the use of COMPRENDER , access will never be granted or transferred to third parties.

COMPRENDER does not request financial information or information identified as “sensitive” by the data protection regulations from Registered Users of the App. Therefore, if you receive a communication requesting this type of information, you are requested to immediately contact COMPRENDER at the addresses indicated in this document and not to respond to the sender of such messages.

DATA QUALITY AND REVOCATION OF CONSENT

The data obtained is appropriate, timely, and not excessive in relation to the scope, purposes, and services provided by COMPRENDER and its relationship with the Registered User. Some data are marked with a “*” as mandatory, while others are not. However, if you have given your consent for your data to be processed, this consent may be revoked at any time by sending a communication to COMPRENDER ‘s contact email address .

RIGHT OF DELETION OR ELIMINATION

The User may request at any time that the Controller delete or remove all or part of the data subject’s personal data permanently. In this case, the Controller will only retain the data necessary for the exercise or defense of future claims. Exceptions to the deletion of personal data will be those established by law. In certain cases, we will not be able to delete the information, for example, if the request is incompatible with our legal, contractual, regulatory, or compliance obligations, if it prevents the Company from exercising rights conferred by law or by contract, or if the identity of the requester cannot be verified or if it involves a disproportionate cost or effort. However, the respective request will be responded to within the legally established timeframes, providing the relevant explanations.

To exercise any of these rights, the User must send a written communication to the email address administracion@comprender.mx , using the same email address, identification number and full name that is registered in the COMPRENDER App User Account .

CONSEQUENCES OF REFUSAL TO PROVIDE DATA

Failure to provide data or denying consent at any time for its processing will prevent UNDERSTAND from providing the various services offered to you as a Registered User of the App, including enabling your Registered User account to access it.

OF THE RECIPIENTS OF THE INFORMATION

In principle, Registered User Data will not be transferred, communicated, or disclosed to other third parties. In the event of a special situation in which personal data must be disclosed to a third party, the Registered User will first be notified, and the latter’s consent is the only option available.

OF THE AGE OF MAJORITY OF THE REGISTERED USER

The App is intended for use by persons over 18 years of age; however, minors may also use the App, provided that they do so under the supervision and responsibility of their parents or guardians. Additionally, if a minor wishes to create a Registered User of the App, the relevant authorization from their parents or legal guardians will be requested to collect their personal data.

Likewise, minors are prohibited, even if they have the consent of their parents, from including any type of information that: (i) is considered sensitive data by the LPD, or (ii) personal data of their parents or guardians and that are not merely contact data to verify the authorization mentioned in the previous paragraph.

OF THE RIGHTS THAT ASSIST YOU

Registered Users may exercise their rights of access, rectification, revocation, or deletion of their personal data by sending a written communication to COMPRENDER at the contact email address.

REGARDING COMMUNICATIONS WITH REGISTERED USERS

The management of personal data and the sending of communications by electronic means comply with the regulations established in the LPD and its Regulations.

When managing your Registered User account, you authorize COMPRENDER to send you communications on behalf of COMPRENDER or on behalf of third parties. However, you are informed that all electronic communications sent by COMPRENDER will formally include the name of the sender, as well as the manner in which you may opt out of receiving further communications.

Notwithstanding the foregoing, Registered Users who so request may opt out of this service simply and free of charge by sending a communication to the contact email address.

OF SECURITY LEVELS

The personal data of our Registered Users is collected and stored in COMPRENDER ‘s proprietary database, which guarantees appropriate technical and structural measures to ensure the integrity and security of the personal information provided in accordance with the current state of the art.

COMPRENDER maintains the security levels for the protection of your data in accordance with the LPD and its Regulations, with respect to everything related to the security measures of databases containing personal data and has established all the technical means to which it has access to prevent the loss, misuse, alteration, unauthorized access and theft of the data that you provide to COMPRENDER , without prejudice to informing you that Internet security measures can never be considered totally secure.

APPLICABLE LAW AND JURISDICTION

This Privacy and Data Protection Policy is governed by Costa Rican law. The parties submit to the administrative system and the courts and tribunals of Costa Rica. All actions by COMPRENDER or Registered Users shall be deemed to have been carried out in Costa Rican territory for any legal purposes. This Privacy and Data Protection Policy is governed by and construed in accordance with Costa Rican law, except where expressly provided otherwise.